{"id":1087,"date":"2026-01-08T06:16:00","date_gmt":"2026-01-08T06:16:00","guid":{"rendered":"https:\/\/www.indosearch.in\/learn\/?p=1087"},"modified":"2026-08-24T09:10:52","modified_gmt":"2026-08-24T09:10:52","slug":"seafarer-defences-against-code-violations","status":"publish","type":"post","link":"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/","title":{"rendered":"What Defences Can Seafarers Use Against Code Violations?"},"content":{"rendered":"\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#Table_of_Contents\" >Table of Contents<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#What_is_the_Seafarers_Code_of_Conduct\" >What is the Seafarer\u2019s Code of Conduct?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#What_are_Common_Maritime_Code_Violations_for_Seafarers\" >What are Common Maritime Code Violations for Seafarers?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#Why_do_Seafarers_Need_Defenses_Against_these_Violations\" >Why do Seafarers Need Defenses Against these Violations?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#When_Should_Seafarers_Start_an_Onboard_Complaint\" >When Should Seafarers Start an Onboard Complaint?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#How_do_Onboard_Complaints_Work_Step-by-Step\" >How do Onboard Complaints Work Step-by-Step?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#What_happens_if_the_onboard_complaint_fails\" >What happens if the onboard complaint fails?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#Why_Use_DGMA_Appeals_as_Defense\" >Why Use DGMA  Appeals as Defense?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#When_to_Seek_Legal_Help_for_Code_Violations\" >When to Seek Legal Help for Code Violations?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#How_can_Documentation_Strengthen_your_Defense\" >How can Documentation Strengthen your Defense?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#What_Role_Do_Unions_Play_in_Defenses\" >What Role Do Unions Play in Defenses?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#What_defences_exist_against_MLC_violations\" >What defences exist against MLC violations?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#When_must_seafarers_appeal_DGMA_orders\" >When must seafarers appeal DGMA orders?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#Why_keep_detailed_logs_for_defences\" >Why keep detailed logs for defences?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#How_do_STCW_breaches_impact_careers\" >How do STCW breaches impact careers?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#Can_the_crew_appoint_reps_in_hearings\" >Can the crew appoint reps in hearings?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#Who_handles_first-level_appeals\" >Who handles first-level appeals?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#Why_call_the_DG_helpline_immediately\" >Why call the DG helpline immediately?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#How_challenge_unfair_dismissal\" >How challenge unfair dismissal?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/#What_stops_employer_retaliation\" >What stops employer retaliation?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Table_of_Contents\"><\/span>Table of Contents<span class=\"ez-toc-section-end\"><\/span><\/h2><nav><ul><li><a href=\"#what-is-the-seafarers-code-of-conduct\">What is the Seafarer\u2019s Code of Conduct?<\/a><\/li><li><a href=\"#what-are-common-maritime-code-violations-for-seafarers\">What are Common Maritime Code Violations for Seafarers?<\/a><\/li><li><a href=\"#why-do-seafarers-need-defenses-against-these-violations\">Why do Seafarers Need Defenses Against these Violations?<\/a><\/li><li><a href=\"#when-should-seafarers-start-an-onboard-complaint\">When Should Seafarers Start an Onboard Complaint?<\/a><\/li><li><a href=\"#how-do-onboard-complaints-work-step-by-step\">How do Onboard Complaints Work Step-by-Step?<\/a><\/li><li><a href=\"#what-happens-if-the-onboard-complaint-fails\">What happens if the onboard complaint fails?<\/a><\/li><li><a href=\"#why-use-dg-shipping-appeals-as-defense\">Why Use DGMA Appeals as Defense?<\/a><\/li><li><a href=\"#when-to-seek-legal-help-for-code-violations\">When to Seek Legal Help for Code Violations?<\/a><\/li><li><a href=\"#how-can-documentation-strengthen-your-defense\">How can Documentation Strengthen your Defense?<\/a><\/li><li><a href=\"#what-role-do-unions-play-in-defenses\">What Role Do Unions Play in Defenses?<\/a><ul><li><a href=\"#faq-question-1767705676787\">What defences exist against MLC violations?<\/a><\/li><li><a href=\"#faq-question-1767705826131\">When must seafarers appeal DGMA  orders?<\/a><\/li><li><a href=\"#faq-question-1767705841677\">Why keep detailed logs for defences?<\/a><\/li><li><a href=\"#faq-question-1767705875759\">How do STCW breaches impact careers?<\/a><\/li><li><a href=\"#faq-question-1767705990567\">Can the crew appoint reps in hearings?<\/a><\/li><li><a href=\"#faq-question-1767706013510\">Who handles first-level appeals?<\/a><\/li><li><a href=\"#faq-question-1767706035868\">Why call the DG helpline immediately?<\/a><\/li><li><a href=\"#faq-question-1767706056745\">How challenge unfair dismissal?<\/a><\/li><li><a href=\"#faq-question-1767706073633\">What stops employer retaliation?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">In case a seafarer violates the <a href=\"https:\/\/www.indosearch.in\/learn\/dgs-seafarers-code-severity-levels-enforcement\/\" data-type=\"link\" data-id=\"https:\/\/www.indosearch.in\/learn\/dgs-seafarers-code-severity-levels-enforcement\/\">DGMA Seafarers Code of Conduct, <\/a>they must be able to defend themselves under necessity, due diligence, and government-caused errors. These safeguards provide a guarantee for seafarers against discrimination during investigations, as outlined in the guidelines stipulated in the Compliance Enforcement Manual. These come into force from January 1, 2026. By offsetting charges such as star grade downgrades and suspensions with defences and evidence, seafarers will be enabled to protect themselves under tough rules and regulations relating to safety and conduct.<br><\/p>\n\n\n\n<h2 id=\"what-is-the-seafarers-code-of-conduct\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_the_Seafarers_Code_of_Conduct\"><\/span><strong>What is the Seafarer\u2019s Code of Conduct?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Seafarers often encounter breaches of regulations, such as <a href=\"https:\/\/www.legalbabu.com\/learn\/maritime-labour-convention-2006-amendments-2022\/\" target=\"_blank\" rel=\"noopener\">MLC 2006<\/a>, <a href=\"https:\/\/www.indosearch.in\/learn\/dgs-circular-31-2025-stcw-safety-guideline\/\" data-type=\"post\" data-id=\"158\">STCW<\/a>, and SOLAS. In addition, seemingly straightforward defenses exist to protect the rights of seafarers, including onboard complaints, appeals, and legal representation via the Directorate General of Maritime Administration (DGMA). Understanding these concepts thus helps prepare seafarers against unmeritorious charges.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Initial defences must start with documentation, union support, and a timely appeal. In the MV Anka case, after receiving complaints of abandonment, the <a href=\"https:\/\/dgma.gov.in\/\" data-type=\"link\" data-id=\"https:\/\/dgma.gov.in\/\" target=\"_blank\" rel=\"noopener\">DGMA<\/a> sprang into action by arranging repatriation. It is very important that the complaint be accompanied by substantial proof to establish a better plea. For more information, you can consult <a href=\"https:\/\/www.indosearch.in\/learn\/dg-shippings-guide-to-seafarer-grievance-and-crisis-management\/\">Sefarer\u2019s grievance and crisis management.&nbsp;<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"602\" height=\"602\" data-src=\"https:\/\/www.indosearch.in\/learn\/wp-content\/uploads\/2026\/01\/onboard-complaint-2-1.png\" alt=\"Onboard Seafarer Complaint Steps\n\" class=\"wp-image-1266 lazyload\" style=\"--smush-placeholder-width: 602px; --smush-placeholder-aspect-ratio: 602\/602;width:738px;height:auto\" data-srcset=\"https:\/\/www.indosearch.in\/learn\/wp-content\/uploads\/2026\/01\/onboard-complaint-2-1.png 602w, https:\/\/www.indosearch.in\/learn\/wp-content\/uploads\/2026\/01\/onboard-complaint-2-1-300x300.png 300w, https:\/\/www.indosearch.in\/learn\/wp-content\/uploads\/2026\/01\/onboard-complaint-2-1-150x150.png 150w\" data-sizes=\"(max-width: 602px) 100vw, 602px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<h2 id=\"what-are-common-maritime-code-violations-for-seafarers\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_are_Common_Maritime_Code_Violations_for_Seafarers\"><\/span>What are Common Maritime Code Violations for Seafarers?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mariners can also breach codes in cases where there is non-compliance with regulations on <a href=\"https:\/\/www.indosearch.in\/learn\/stwc-2025-mandatory-harassment-prevention-training\/\">STCW training<\/a>, overworked conditions beyond the requirement under the <a href=\"https:\/\/www.legalbabu.com\/learn\/maritime-labour-convention-2006-amendments-2022\/\" target=\"_blank\" rel=\"noopener\">MLC<\/a>, or non-adherence to SOLAS safety guidelines. Some examples include forged certificates, deficiencies in watchkeeping duties, or risky conduct leading to accidents. During port inspections, these can often be discovered by Shipowners or Port State Control.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ISM non-compliance, like poor maintenance records and late payments of MLC wages, are other breaches. Severe offenses, which include intoxication and damaged equipment, totaling 18, are listed in the 2025 Code of <a href=\"https:\/\/dgma.gov.in\/\" data-type=\"link\" data-id=\"https:\/\/dgma.gov.in\/\" target=\"_blank\" rel=\"noopener\">DGMA<\/a>, where a dismissal can be expected<a href=\"https:\/\/www.indosearch.in\/learn\/dgs-circular-31-2025-stcw-safety-guideline\/\">. Fraudulent STCW certificates<\/a> incur a ban of 2 years, but appeals allow authenticity to be checked.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An actual case involved the arrest of 25 Indians in 2025 in Iran; their release depended on emphasizing the violation of the MLC. For further information, see the <a href=\"https:\/\/www.indosearch.in\/learn\/dgs-circular-31-2025-stcw-safety-guideline\/\">DGMA Fake Certificates Ban<\/a>.<\/p>\n\n\n\n<h2 id=\"why-do-seafarers-need-defenses-against-these-violations\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_do_Seafarers_Need_Defenses_Against_these_Violations\"><\/span><strong>Why do Seafarers Need Defenses Against these Violations?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Defences protect jobs, reputation, and income against unjustified charges. A small mistake, including the incorrect recording of data, can result in the end of a career. <a href=\"https:\/\/www.legalbabu.com\/learn\/maritime-labour-convention-2006-amendments-2022\/\" target=\"_blank\" rel=\"noopener\">MLC 2006<\/a> provides the right to a fair hearing, preventing victimization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Repatriation of COVID cases led to a rise in complaints, and steps were taken for the recovery of pending wages. An average of 80% of complaints through the online portal of <a href=\"https:\/\/dgma.gov.in\/\" data-type=\"link\" data-id=\"https:\/\/dgma.gov.in\/\" target=\"_blank\" rel=\"noopener\">DGMA<\/a> prevent being blacklist.<\/p>\n\n\n\n<h2 id=\"when-should-seafarers-start-an-onboard-complaint\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"When_Should_Seafarers_Start_an_Onboard_Complaint\"><\/span><strong>When Should Seafarers Start an Onboard Complaint?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">File the complaint immediately after the contravention notice in compliance with the MLC protocols. Send a written note to your Head of Department in the first five days. They have to respond in 3 days; if not, refer the complaint to the Master.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pre-arrival action may be taken to prevent escalation, and anonymity may be preserved if you fear consequences.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"602\" height=\"602\" data-src=\"https:\/\/www.indosearch.in\/learn\/wp-content\/uploads\/2026\/01\/common-violations-1.png\" alt=\"Seafarer code violations breakdown\n\" class=\"wp-image-1267 lazyload\" style=\"--smush-placeholder-width: 602px; --smush-placeholder-aspect-ratio: 602\/602;width:712px;height:auto\" data-srcset=\"https:\/\/www.indosearch.in\/learn\/wp-content\/uploads\/2026\/01\/common-violations-1.png 602w, https:\/\/www.indosearch.in\/learn\/wp-content\/uploads\/2026\/01\/common-violations-1-300x300.png 300w, https:\/\/www.indosearch.in\/learn\/wp-content\/uploads\/2026\/01\/common-violations-1-150x150.png 150w\" data-sizes=\"(max-width: 602px) 100vw, 602px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n\n<h2 id=\"how-do-onboard-complaints-work-step-by-step\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_do_Onboard_Complaints_Work_Step-by-Step\"><\/span><strong>How do Onboard Complaints Work Step-by-Step?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Follow these easy steps for MLC onboard complaints:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Draft a formal complaint to the supervisor or Head of Department.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This will be acknowledged and resolved within 3 days.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Inform the Master if necessary and keep the seafarer fully informed.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The master shall have to inform the shipowner if unresolved within a maximum of 15 days.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can understand the full guide of this process by going throught <a href=\"https:\/\/www.indosearch.in\/learn\/dg-shippings-guide-to-seafarer-grievance-and-crisis-management\/\" data-type=\"link\" data-id=\"https:\/\/www.indosearch.in\/learn\/dg-shippings-guide-to-seafarer-grievance-and-crisis-management\/\">DGMA grievance mechanism<\/a>.&nbsp;<\/p>\n\n\n\n<h2 id=\"what-happens-if-the-onboard-complaint-fails\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_happens_if_the_onboard_complaint_fails\"><\/span><strong>What happens if the onboard complaint fails?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Inform the external agencies such as DGMA or the flag state, as soon as possible when the timeline given by the ship owner in order to resolve the matter is elapsed. If it is an urgent matter, then use the <a href=\"https:\/\/www.indosearch.in\/learn\/what-are-the-dg-shipping-e-governance-modules-for-seafarers\/\" data-type=\"link\" data-id=\"https:\/\/www.indosearch.in\/learn\/what-are-the-dg-shipping-e-governance-modules-for-seafarers\/\">DGMA e-Governance portal.<\/a> Make sure to have a copy of the complaints aboard and the proofs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/dgma.gov.in\/mmd-mumbai-about-us\" data-type=\"link\" data-id=\"https:\/\/dgma.gov.in\/mmd-mumbai-about-us\" target=\"_blank\" rel=\"noopener\">MMD<\/a> Principal Officers deal with initial appeals and track the status through the INDoS dashboard. The validity of seafarer complaints when being inspected by the Port State Control is independently investigated by the seafarer claims.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The process also entails the involvement of ITF inspectors at the ports. The success rates can be enhanced by the use of photographs and log books. For further guidance, refer to <a href=\"https:\/\/www.indosearch.in\/learn\/dg-shippings-guide-to-seafarer-grievance-and-crisis-management\/\">seafarer crisis management.&nbsp;<\/a><\/p>\n\n\n\n<h2 id=\"why-use-dg-shipping-appeals-as-defense\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_Use_DGMA_Appeals_as_Defense\"><\/span><strong>Why Use DGMA  Appeals as Defense?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If one is not satisfied, a complaint has to be made within 30 days at the second instance at the <a href=\"https:\/\/dgma.gov.in\/\" data-type=\"link\" data-id=\"https:\/\/dgma.gov.in\/\" target=\"_blank\" rel=\"noopener\">DGMA<\/a> Head Office located in Mumbai. Even though their decisions are binding, a case can be contested at a court of law if any procedural irregularity has occurred; delayed submissions up to a period of 60 days are acceptable under valid grounds like ship delays.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fake certificate cases have been invalidated through evidence like duty logs and testimony, and this has reinstated the authenticity of the CDC. DG&#8217;s crew annual reports show that resolution percentages exceed 75%, and this prevents improper suspension. This is in line with MLC Standard A4.4 regarding treatment.<\/p>\n\n\n\n<h2 id=\"when-to-seek-legal-help-for-code-violations\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"When_to_Seek_Legal_Help_for_Code_Violations\"><\/span><strong>When to Seek Legal Help for Code Violations?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Look for lawyers who specialize in maritime law and have experience with the <a href=\"https:\/\/www.indosearch.in\/learn\/understanding-the-preliminary-of-merchant-shipping-act-2025\/\">Merchant Shipping Act<\/a> or BNS Section 304A, especially where there is an incident requiring investigation for possible charges of negligence. First, appeal internally, then appeal for free initial advice to NUMAST or ITF unions; if the DG is late, the High Courts will process applications for writs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The charge degree is higher in the case of pollution and collision. The reports for due diligence might help to lower the charge of imprisonment.<\/p>\n\n\n\n<h2 id=\"how-can-documentation-strengthen-your-defense\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_can_Documentation_Strengthen_your_Defense\"><\/span><strong>How can Documentation Strengthen your Defense?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Keep a daily log of logs, emails, weather, certificates, and photographs of sub-standard conditions to show the context of fatigue caused by 14+ hour shifts, which fail to comply with the MLC requirements. Obtain witness affidavits from the crew members.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Digital uploads to the INDoS or through the e-SID system track appeals effectively. According to the Act under IT law, emails qualify as the first form of evidence for the court. You can understand the <a href=\"https:\/\/www.indosearch.in\/learn\/what-is-the-2025-official-seafarer-documentation-process\/\">Seafarer documentation process<\/a> for further information.&nbsp;<\/p>\n\n\n\n<h2 id=\"what-role-do-unions-play-in-defenses\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Role_Do_Unions_Play_in_Defenses\"><\/span><strong>What Role Do Unions Play in Defenses?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Shipowner disciplinary committees invite union involvement for an impartial inquiry, which also takes place when complaints are made under the Maritime Labour Convention. The global ITF network can assist with flag-state escalation and <a href=\"https:\/\/www.indosearch.in\/rpsl\/\">RPSL <\/a>compliance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They negotiate collective bargaining agreements, trying to rid them of unjustified clauses and defending their clients in tribunals.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"602\" height=\"602\" data-src=\"https:\/\/www.indosearch.in\/learn\/wp-content\/uploads\/2026\/01\/complaint-flow-1.png\" alt=\"Seafarer Defences timeline\n\" class=\"wp-image-1268 lazyload\" style=\"--smush-placeholder-width: 602px; --smush-placeholder-aspect-ratio: 602\/602;width:727px;height:auto\" data-srcset=\"https:\/\/www.indosearch.in\/learn\/wp-content\/uploads\/2026\/01\/complaint-flow-1.png 602w, https:\/\/www.indosearch.in\/learn\/wp-content\/uploads\/2026\/01\/complaint-flow-1-300x300.png 300w, https:\/\/www.indosearch.in\/learn\/wp-content\/uploads\/2026\/01\/complaint-flow-1-150x150.png 150w\" data-sizes=\"(max-width: 602px) 100vw, 602px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1767705676787\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"What_defences_exist_against_MLC_violations\"><\/span>What defences exist against MLC violations?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>File formal onboard complaints with your supervisor first, including evidence like logs. Escalate to the Master within 3 days if unresolved, then to the shipowner within 15 days. External options include the DGMA portal or ITF if needed.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767705826131\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"When_must_seafarers_appeal_DGMA_orders\"><\/span>When must seafarers appeal DGMA orders?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Submit appeals within 30 days to the jurisdictional <a href=\"https:\/\/dgma.gov.in\/mmd-mumbai-about-us\" data-type=\"link\" data-id=\"https:\/\/dgma.gov.in\/mmd-mumbai-about-us\" target=\"_blank\" rel=\"noopener\">MMD <\/a>Principal Officer via the INDoS e-Governance portal, with supporting documents. Late appeals up to 60 days allowed for valid reasons like ship delays.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767705841677\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Why_keep_detailed_logs_for_defences\"><\/span>Why keep detailed logs for defences?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Logs prove fatigue, context, or due diligence, strengthening appeals against charges. Include emails, photos, and weather data\u2014accepted as court evidence under the IT Act.\u00a0<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767705875759\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"How_do_STCW_breaches_impact_careers\"><\/span>How do STCW breaches impact careers?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Result in CDC suspension or a 2-year ban for fakes. Appeal with original cert proof via <a href=\"https:\/\/dgma.gov.in\/mmd-mumbai-about-us\" data-type=\"link\" data-id=\"https:\/\/dgma.gov.in\/mmd-mumbai-about-us\" target=\"_blank\" rel=\"noopener\">MMD<\/a>; 2025 cases restored post-verification.\u00a0<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767705990567\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Can_the_crew_appoint_reps_in_hearings\"><\/span>Can the crew appoint reps in hearings?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes, MLC Standard A4.4 allows union reps or legal aid for fair hearings.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767706013510\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Who_handles_first-level_appeals\"><\/span>Who handles first-level appeals?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Local <a href=\"https:\/\/dgma.gov.in\/mmd-mumbai-about-us\" data-type=\"link\" data-id=\"https:\/\/dgma.gov.in\/mmd-mumbai-about-us\" target=\"_blank\" rel=\"noopener\">MMD <\/a>Principal Officer reviews initial cases via INDoS<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767706035868\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Why_call_the_DG_helpline_immediately\"><\/span>Why call the DG helpline immediately?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Triggers urgent interventions for fraud or exploitation at 9004048406.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767706056745\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"How_challenge_unfair_dismissal\"><\/span>How challenge unfair dismissal?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Via the MLC grievance procedure, then DG appeals or High Court writs.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1767706073633\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"What_stops_employer_retaliation\"><\/span>What stops employer retaliation?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>MLC protections ensure anonymity and no victimization for complainants.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>In case a seafarer violates the DGMA Seafarers Code of Conduct, they must be able to defend themselves under necessity, due diligence, and government-caused errors. These safeguards provide a guarantee for seafarers against discrimination during investigations, as outlined in the guidelines stipulated in the Compliance Enforcement Manual. These come into force from January 1, 2026. &#8230; <a title=\"What Defences Can Seafarers Use Against Code Violations?\" class=\"read-more\" href=\"https:\/\/www.indosearch.in\/learn\/seafarer-defences-against-code-violations\/\" aria-label=\"Read more about What Defences Can Seafarers Use Against Code Violations?\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":1260,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[142,145],"class_list":["post-1087","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marine","tag-dgs-seafarers-code-of-conduct","tag-seafarer-defences-against-code-violations"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.indosearch.in\/learn\/wp-json\/wp\/v2\/posts\/1087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.indosearch.in\/learn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.indosearch.in\/learn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.indosearch.in\/learn\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.indosearch.in\/learn\/wp-json\/wp\/v2\/comments?post=1087"}],"version-history":[{"count":11,"href":"https:\/\/www.indosearch.in\/learn\/wp-json\/wp\/v2\/posts\/1087\/revisions"}],"predecessor-version":[{"id":2918,"href":"https:\/\/www.indosearch.in\/learn\/wp-json\/wp\/v2\/posts\/1087\/revisions\/2918"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.indosearch.in\/learn\/wp-json\/wp\/v2\/media\/1260"}],"wp:attachment":[{"href":"https:\/\/www.indosearch.in\/learn\/wp-json\/wp\/v2\/media?parent=1087"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.indosearch.in\/learn\/wp-json\/wp\/v2\/categories?post=1087"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.indosearch.in\/learn\/wp-json\/wp\/v2\/tags?post=1087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}