SELECTRA OVERSEAS PRIVATE LIMITED

I am writing to provide a detailed chronology of my experience with Selectra Overseas Private Limited, particularly regarding my communications and interactions with Ms. Muskan Kukreja and Mr. Chandan Kumar Singh, in relation to my overseas employment case and pending refund of ?1,00,000. I am providing the following information based on my personal communications, payment records, WhatsApp messages and other documentary evidence available with me. 1. Payment and overseas employment proposal On 29 November 2025, I paid ?1,00,000 through UPI to Selectra Overseas in connection with an overseas employment opportunity for Finland, where the position discussed with me was Agricultural Officer. I was expecting the recruitment process and related services to proceed as communicated to me. I have retained the payment proof and relevant documents. 2. Communication with Ms. Muskan Kukreja After making the payment, Ms. Muskan Kukreja was one of my primary points of contact regarding my recruitment process. I communicated with her through calls and WhatsApp regarding the progress of my Finland employment process and repeatedly sought updates. Despite my repeated follow-ups, I did not receive the expected progress/meaningful updates within the time communicated to me. I continued contacting her to understand the status of my case and what would happen to the amount I had already paid. 3. Request for refund When the expected recruitment process did not progress as communicated, I requested that my ?1,00,000 be refunded. I continued following up with the agency regarding the refund. My communications and WhatsApp records contain the relevant discussions concerning my refund request. 4. Communication with Mr. Chandan Kumar Singh I subsequently communicated with Mr. Chandan Kumar Singh, Director of Selectra Overseas, regarding my pending refund. During my communications with him, I was given repeated assurances regarding the refund, including statements that the payment would be made “today,” “tomorrow,” or within another 2–3 days. Based on these assurances, I continued waiting instead of immediately taking further action. However, despite the repeated assurances, the refund was not received. 5. Further delay and explanation regarding the refund At a later stage, Mr. Chandan Kumar Singh communicated that there was a personal/family situation involving his wife's hospitalization, which was given as a reason for the delay. I continued waiting for the refund on the basis of the communications and assurances received. However, the ?1,00,000 remained unpaid. 6. Communication subsequently stopped After repeated follow-ups regarding my refund, communication became increasingly difficult. At one point, my WhatsApp communication with Mr. Chandan Kumar Singh was blocked, and I was still without the promised refund. I have retained the relevant communication records wherever available. 7. Delhi office / cash refund issue Subsequently, I was informed by the Director that I could come to the Delhi office and collect the amount in cash, with the explanation that the company's/account-related situation prevented an online payment. I do not wish to travel from Maharashtra to Delhi merely to collect a cash refund. My request has been straightforward: the ?1,00,000 should be refunded through an online/bank transfer with proper transaction proof. I have communicated this position clearly. 8. Government grievance – eMigrate Complaint GR171831 As the matter remained unresolved, I filed a formal grievance through the eMigrate grievance mechanism. My complaint number is: GR171831 The matter was taken up by the Office of the Protector of Emigrants, Delhi. 9. POE direction dated 18 August 2026 On 18 August 2026, the Office of the Protector of Emigrants, Delhi, communicated with Selectra Overseas regarding my complaint. The agency was directed to submit its response regarding the complaint and inform the POE about the action taken, with a specified deadline. I was also copied on the communication. 10. POE reminder dated 21 August 2026 On 21 August 2026, the Office of the Protector of Emigrants, Delhi, issued a reminder to the agency. The reminder specifically referred to the earlier communication and directed the agency to provide its comments regarding my grievance. Despite this process, my grievance has still not been resolved and my ?1,00,000 refund remains pending.

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Sharing my experience with Selectra Overseas pvt ltd (RAID:RA6021365) so that others can make an informed decision. Key People: Muskan Kukreja, Sumit Kumar, Chandan Kumar Singh I entered into an agreement with Selectra for a job in Finland and paid them Rs: 50,000 in advance. I was told it will take 4-5 months to get work permit and in 6 months everything will be finalized. Despite my repeated whatsapp messages/calls, I did`t receive any update regarding my application. After I sent my brother to them, Muskaan Called me on WhatsApp and told me to come to the office with original agreement to get refund. So, I visited their office and a post dated cheque( Rs:50,000 of 10th Aug 2026) signed by Sumit Kumar was given to me. I deposited the cheque on 10th Aug 2026 and it was dishonored. The official bank memo says: PAYMENHT STOPPED BY THE DRAWER After this message from the bank, I repeatedly called Muskaan but my call went unanswered. I sent them a detailed email and whatsapp communication and gave 48 hours to refund my money before proceeding legally.Muskaan`s reply on whatsapp was: OK no explanation why the payment was stopped. I have also checked the govt eMigrate portal where Selectra is displayed with the status ``SUSPENDED``. I am not taking the matter through the appropriate legal and govt/MEA/PBSK Channels. And yes, there already 7 grievances against this company in emigrate portal. I am sharing my experience so that anyone considering overseas employment through this agency can verify its current eMigrate status, documentation and payment/refund terms carefully before paying any money. This post describes my personal experience and the documents available to me. I am not making any allegation beyond what my record/official emigrate info show.@ghanshyam and @Karthik contact me on WhatsApp(+91-8744849419) so that we can take legal action together to get our money back. others are also welcome to join.

License of Selectra is suspended: https://emigrate.gov.in/#/emigrate/emigrant/vra/U2FsdGVkX1_BfkPI8t6dJSsPMbD0a_9amBQWWIQuQb8= Now it will not be easy for Muskan Kukreja and Sumit Kumar to take money showing their false promises. ====================BE VERY VERY CAREFUL================ The aim of these so called Directors(Muskan Kukreja, Sumit Kumar, Chandan Kumar Singh) are to take money in the name of providing jobs in European countries and do nothing. The same pattern has been observed from all the applicants. They show no willingness to return the money they grabbed despite of failing to deliver what they had promised. Update: Guys, go to https://emigrate.gov.in/ there is Tab "Directory" under which you will see "Search Recruiting Agent" Then put RA ID: RA6021365 and name as SELECTRA OVERSEAS You will see their License has been SUSPENDED. ====================BE VERY VERY CAREFUL================ And lodge complain against Selectra on the following portal: 1: eMigrate: comes under MEA/Protector General of Immigrants 2: CPGRAMS: Centralized Public Grievance Redress and monitoring system 3: National Consumer Helpline(NCH) 4: Delhi Police

Extremely Unprofessional and Unreliable Service – Avoid! ?I applied for a job in Finland through Selectra Overseas Pvt Ltd, Delhi. Unfortunately, they completely failed to deliver the promised services within the agreed-upon timeline. ?When I requested a refund, they explicitly committed to processing it within 15 days. However, that timeline has passed, and I have still not received my money. To make matters worse, they have completely stopped responding to my calls, WhatsApp messages, and other communications. ?It is extremely disappointing to see a consultancy treat clients this way. I urge potential job seekers to be very cautious before dealing with them. As there is alredy complain has initiated on legal forms not responding will lead MOEA, and police complain. ?I request the management to process my pending refund of 80000 INR immediately. Status- Company(Chandan Kumar singh) reached out asking to delete the reviews before processing the refund.

am writing to share my experience with SOPL (Selectra) regarding the Finland visa process. Many of us trusted them, but unfortunately, that trust was misplaced. They collected significant sums of money by promising high salary packages that have not materialized. I have observed that key individuals, such as Chandan and Muskan, have deleted their personal social media accounts. To those who have posted reviews about SOPL: please be aware that you may receive a call from Chandan asking you to delete your review. Do not delete them. Based on my experience and those of others, he does not intend to provide refunds or resolve the issues. I have been unable to reach Muskan regarding the payments I made, and I am deeply concerned about the situation. I am currently organizing a group of affected individuals to escalate this issue formally . If you have been impacted, please reach out to me at rkarthi0501@gmail.com. My goal is to collect payment proofs and documented evidence to escalate this matter to the media in Delhi. We must stand together to ensure no one else falls victim to these practices. Please contact me so we can coordinate our efforts."